Innsbruck-based AI startup DeepOpinion has just secured €11 million in Series A funding, with Red River West and Alpha Intelligence Capital leading the round, alongside previous investors Lunar Ventures and Stride VC. This funding will fuel the company’s global expansion and bolster its AI platform, positioning DeepOpinion as a trailblazer in automating complex business processes with AI-driven solutions.
Solving Big Challenges with Smarter Automation
DeepOpinion is already proving its value by tackling major industry problems, like processing the surge of insurance claims after natural disasters. Their platform can process claims in as little as 90 seconds—a massive leap in handling unstructured data.
What sets DeepOpinion apart is its use of large language models (LLMs) and context-aware AI, which can process any type of document without relying on templates or extensive training. It also integrates seamlessly with over 200 enterprise tools. Their AI agents work as intelligent intermediaries, continuously improving based on user feedback to optimize workflows. This breakthrough is set to tap into the $850 billion global back-office operations market, with a special focus on automating processes that typically require a lot of manual effort.
Why DeepOpinion Stands Out
While many companies are exploring automation, DeepOpinion has carved out a niche by focusing on automating highly complex, knowledge-intensive tasks across industries like insurance, telecommunications, and banking. Their platform handles everything from claims processing and underwriting to streamlining customer onboarding and trade financing.
According to Stefan Engl, co-founder of DeepOpinion, their AI solutions have already significantly accelerated processes in the banking sector. “We’ve reduced trade financing timelines from 4 weeks to just 3 days. B2B customer onboarding now takes 3 days instead of nearly a month, and loan approvals are down to 3 days from the usual 22,” said Engl. He added that their AI performance, particularly on unstructured data, is delivering up to 4x higher straight-through processing (STP) compared to competitors, offering tailored automation solutions for businesses.
Investors Weigh In
Antoine Blondeau, Managing Partner at Alpha Intelligence Capital, emphasized DeepOpinion’s standout ability to fully automate complex, large-scale tasks. “They are leading the charge in intelligent automation,” he said.
Oliver Huez, Partner at Red River West, noted that traditional automation tools, like robotic process automation (RPA), were never designed to handle end-to-end knowledge work involving unstructured data. “DeepOpinion’s technology handles this challenge better than anyone we’ve seen, providing clients with a return on investment that’s orders of magnitude higher,” Huez stated.
Looking to the Future
With its ability to efficiently process unstructured data and offer tailored solutions, DeepOpinion is raising the bar for AI-driven automation. Moving forward, the company will need to maintain its technological edge while continuing to solve industry-wide challenges to establish itself as a leader in the next wave of intelligent automation.
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